What Functions Reside in Back-Office Operations? What Are the Benefits of a Modern Back-Office?.
What is a Modern Back-Office: they type of work, roles, systems management styles and challenges?. What Is a Traditional Back-Office: the type of work, roles, systems, management styles and challenges?. What’s the Difference between Traditional and Modern Back-Offices?. What Industries Have Large Back-Office Operations?. What is the Importance of the Back-Office?. What Functions Reside in Back-Office Operations?. We’ll illustrate how managing the many types of work, people and processes can be very challenging for traditional back-office operations and how modern back-offices are overcoming these challenges. This article provides a high-level overview of back-office operations, answering the most common questions asked about back-office. The front office is also seen as the revenue-generating part of the business, whereas the back-office is a cost center. 
Sometimes referred to as simply “operations”, the term back-office came about because in early building layouts, customer-facing tasks were completed in the front-office – the storefront – and the administrative, processing and fulfillment activities were done in a separate area at the back of the building, without direct customer interaction. The back-office is the operational areas of a company that support the front-office or customer-facing part of a company. When many customers or clients visualize any business, the operators of the store front, logo, products, or services are thought of first. To have a well-functioning company, one must have a back-office that supports the front office.
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